Safe and better journey cards
These cards have been designed for bus users who may need some extra assistance when communicating with drivers. They include messages such as “please give me time to find a seat” and “please speak slowly”.
A limited pre-printed supply of these cards is available from Norwich Bus Station, First’s Travel Shop on Castle Meadow in Norwich, and King’s Lynn Bus Station.
Not all mobility scooters are permitted to access buses – it varies by operator and depends on the size and type of scooter.
As a minimum, all Norfolk bus operators follow the national Code of Practice for the Use and Acceptance of Mobility Scooters on low floor buses.
Tactile map at Norwich bus station
A large tactile map that provides bus travellers with audible information is now available at Norwich bus station.
The map offers live travel information on bus station facilities, nearby bus stop locations and departure times.
Designed to be fully inclusive, the map is fitted with an RNIB React module and responds with a location message and sound when a user with a React key fob approaches. If the user presses a button on the fob, the map will announce any message that is being displayed.
Travel Norfolk car scheme and community transport
Travel Norfolk car scheme and community transport vehicles pick you up at your house, or the nearest safe place, and provide a door-to-door service.